Upcoming and Past Webinars

Upcoming Webinars

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Past Webinars

Using Hospital TVs to Improve Communication and Patient Satisfaction During a Pandemic:
A Sharing of Resources and Best Practices

May 27, 2020 

Amy Mora, MBA, MHA, RHEd
Client Outcomes Manager, TeleHealth Services

Shantel Lee, BSN, RN
Clinical Outcomes Manager, TeleHealth Services

Demetrios Stratos
Client Outcomes Manager, TeleHealth Services


How To Reduce Hospitalization-Related Stress

Amy Mora, MBA, MHA, RHEd
Clinical Outcomes Manager, TeleHealth Services

Claire Thevenot, MBA, BSN, RN, OCN
Clinical Outcomes Manager, TeleHealth Services

Wednesday, May 8, 2019 at 2:00pm EST


Confronting the Opioid Crisis: A Team Approach

Tina Tarter-Hamlet, MSN, RN
Patient Education Coordinator, CoxHealth

Susie Sonnier, MS, RN
Clinical Outcomes Manager, TeleHealth Services

Thursday, October 11, 2018 at 2:00pm EST


Improving Efficiency and Patient Satisfaction in the Outpatient Setting

Chad Salmon, BSN, RN
Nurse Educator, Endoscopy, Mercyhealth Hospital and Trauma Center

Andrew Stonehocker, MHA
Patient Care Services Coordinator, Mercyhealth Hospital and Trauma Center

Thursday, March 15, 2018 at 2:00pm EST


An Evidence-Based Approach to Modify Patient Behavior
and Reduce Hospital Readmissions

Brian Jack, MD
Professor and Chair, Department of Family Medicine, Boston University

Richard Bootes
Vice President, Technology and Product Development, TeleHealth Services

Wednesday, January 17, 2018 at 2:00pm EST


Taking a Team Approach to Improve the Patient Experience

Paula Martin, MS, RN, BC
Manager of Training and Organizational Development, AnMed Health

Michelle Dodge,
Client Outcomes Manager - Southeast, TeleHealth Services

Thursday, September 7, 2017 at 2:00pm EST


Designing a Warm Welcome Process to Create
Lasting First Impressions and Improve Patient Experiences

Maricris Miller, MBA, MHA, OTR/L 
Associate Administrator for the Women and Children’s Hospital

Beverly Thornton 
Education Division Director for the CAMC Health Education and Research Institute
Charleston Area Medical Center (CAMC)

Thursday, June 29, 2017 at 2:00pm EST


A Patient-Centered Approach to Stroke Education

Bonnie Schreiber, MSN, RN 
Manager of Nursing Informatics and Nursing Resource

Annemarie Schomann, BSN, RN, CEN 
Nursing Resource Staff Nurse
Newton Medical Center

Thursday May 25, 2017 at 2:00pm EST


Improving Patient (and Staff) Satisfaction
While Reducing Non-clinical Requests

Tracy Bell, MBA 
Project Manager for Strategic Partnerships,
Johns Hopkins Armstrong Institute for Patient Safety and Quality

Thursday, March 16, 2017 at 2:00pm EST


Patient Education Challenges in the 21st Century

Susie Sonnier, MS, RN
Manager Clinical Solutions, TeleHealth Services

Thursday, Oct. 1, 2015 at 2:00 pm EST