How Does My Hospital Benefit From TRMS?
With TRMS, charges and collections for patient television and telephone service are streamlined.
Patients have easy payment options such as home telephone billing, credit card or cash payment. The hospital also benefits in a multitude of ways when implementing TRMS:
- TRMS is a patient-activated system which reduces the need for in-room collection staff.
- Patients have 24/7 access to patient services.
- The TRMS application supports integration with TeleHealth’s live Customer Care Center for patients needing assistance.
- The automated TRMS system results in increased staff efficiency which enables more time for clinical needs.
- Hospital has the ability to access, review and audit rental activity data at any time.
- TRMS system is equipped with an ADT interface that automatically transfers rental services for patient room transfers.
- Automated order, charge and collection functions take labor out of managing rental services.
- Compatibility with hospital’s existing telephone equipment equals low cost of ownership.
TRMS is compatible with all television sets, new and old, and with your existing telephone switch. With the ADT mainframe interface, rental services are automatically activated and deactivated for patient transfers and discharges.
Patient Infomercial Guides Patients Step-By-Step Through Rental Process!
TRMS is easy for patients to use. They simply pick up the in-room telephone and follow the voice prompts. To make service activation even easier, TeleHealth offers a TRMS Infomercial with an on-screen narrator who guides patients step-by-step through the process before they even pick up the phone. The TRMS infomercial is available to all hospitals implementing TRMS and plays on a continuous loop. It is available in both English and Spanish.
If you’d like to preview the TRMS Infomercial, click on the link below or Email for more information about launching the Infomercial for your patients.